Daily task - Check and reply emails/Reply booking.com messages

Check emails in Foxmail for bookings and cancellations/modifications:

Email folders to monitor include: Hisite - Stay/Cancellations and Modifications/Airbnb Bookings and Changes/Airbnb Reviews. Emails in these folders must be reviewed, actioned, and marked with the "Done" label. mark other emails with the suitable label if needed.

* Check new bookings in Histe folder, locate the booking in Hirum make sure it dropped in and mark as done:



* Check cancellations and modifications in CNCLs and MODs folder, locate the booking in Hirum, cancel or modify the booking and save. Mark the email as done. Booking.com modifications please log onto extranet, find the booking and check the changes.



* Booking.com Inbox
Please check on booking.com extranet Inbox. And reply all the messages from guests.







Daily Task Reminder:

Please ensure to reply to messages from all channels, including Booking.com, Airbnb, Agoda, and work mobile SMS. 
* For Booking.com messages, if a reply is not required, kindly use the "No reply needed" button to maintain our reply rate. Thank you for your attention to this matter.

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