Taking Payments: Eftpos Machine and Receipt in Hirum


 Important Note: 

Every payment processed through the Eftpos machine must have a corresponding issued receipt in Hirum. 


Please follow these steps to ensure accurate records.

1. Accessing the Booking - Guest Account:

Open the booking and navigate to the Guest Account section.

2. Adding Payment:

Click on "Add Payment" to initiate the payment process.


3. Input Payment Amount:

Input the specific amount you intend to collect. Make sure payment method is selected correctly.



4. Process the Payment on Eftpos Machine:

- Moto Charge (Steps may differ due to different versions):

  • Press the Function button.
  • Select Transaction.
  • Choose MOTO.
  • Enter the amount.
  • Enter Card number/Expiry/CCV (if provided).
  • Select Telephone order.
  • Confirm the amount and enter.

- Payment with Guest in Person with Physical Card:

  • Enter the amount on the Eftpos machine.
  • Ask the guest to present the card and proceed with the payment.

5. Confirmation:

Once the Eftpos payment has been processed, press the "Okay" button in Hirum to confirm and complete the payment transaction. This action will generate a payment receipt number.




6. Save Eftpos Receipt:

After completing the Eftpos transaction, follow these steps to save the receipt:

Write on the merchant receipt with the following details:

  • Hirum Receipt number
  • Guest Surname
  • Check-in date
  • Double-check the amount on the Eftpos receipt with the one recorded in Hirum to ensure accuracy.



Consolidate the receipts and save them in the front desk drawer for secure record-keeping.



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